Privacy Policy
How we protect and handle your personal information
Your Privacy Matters
At SynthChain, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our automation services.
1. Information We Collect
Personal Information
When you contact us or use our services, we may collect:
- Name and contact information (email, phone)
- Company name and business details
- Project requirements and business processes
- Communication preferences
Technical Information
Our website may collect:
- IP address and browser information
- Website usage data and analytics
- Cookies and similar technologies
- Device and connection information
Business Data
During automation projects, we may access:
- Business process data (as required for automation)
- System integration data and API access
- Workflow and operational information
- Performance metrics and analytics
2. How We Use Your Information
We use your information to:
- Provide Services: Deliver automation solutions and support
- Communication: Respond to inquiries and provide updates
- Improvement: Enhance our services and develop better solutions
- Legal Compliance: Meet legal obligations and protect rights
- Analytics: Understand website usage and optimize performance
3. Data Protection & Security
We implement appropriate security measures to protect your information:
Technical Safeguards
- • Encrypted data transmission (HTTPS)
- • Secure hosting infrastructure
- • Regular security updates
- • Access controls and authentication
Operational Safeguards
- • Limited access to personal data
- • Confidentiality agreements
- • Regular data backups
- • Incident response procedures
4. Data Sharing & Third Parties
We do not sell your personal information. We may share data only in these limited circumstances:
Service Providers
Trusted third-party tools (n8n, Supabase, etc.) as required for automation services
Legal Requirements
When required by law or to protect rights and safety
Business Transfer
In case of business sale or merger (with notice to affected users)
5. Your Privacy Rights
You have the right to:
Access & Portability
Request copies of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-Out
Unsubscribe from marketing communications
To exercise these rights, contact us at ahmedaminjidar@gmail.com
6. Data Retention
We retain personal information only as long as necessary for:
- Providing ongoing services and support
- Meeting legal and contractual obligations
- Resolving disputes and enforcing agreements
- Business record-keeping requirements
Generally, we retain contact information for 3 years after last contact, and project data as specified in service agreements.
7. International Data Transfers
As a business operating from Morocco, we may use international service providers. When transferring data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
8. Policy Updates
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes by email or website notice.
Privacy Contact
Data Controller: Ahmed Amin Jidar (SynthChain)
Email: ahmedaminjidar@gmail.com
Location: Casablanca, Morocco
For privacy-related questions or to exercise your rights, please contact us using the information above. We will respond to your request within 30 days.